• ACA Technology
  • New York , NY
  • Miscellaneous
  • Full-Time
  • 112 E 12th St

The scope of this role includes but is not limited to:Re-creation, analysis, troubleshooting, and diagnosis of incidents relating to the proprietary platform and individual components.Determination of root cause of incidents (configuration, defect, misuse.)Liaise with other developers and product owners on corrective actions or viable workarounds to resolve incidentsDeployment of upgrades / fixes, code enhancements, and optimizationResponding to direct and indirect inquiries based on existing an

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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